Gelatik

WHY BUSINESS TRUST GELATIK

Built Through People. Proven Through Operations.

We believe operational excellence begins long before the work starts with the right people, thoughtful preparation, and the discipline to deliver consistently. That's the foundation behind every partnership we build.

See How We Work

WHO WE ARE

More Than a Workforce Provider

Every business depends on operations that run consistently. At Gelatik, we help make that happen through prepared people, structured processes, and a long-term commitment to operational excellence. Over the years, our role has grown beyond workforce provision—we've become a trusted operational partner for businesses across industries.

Gelatik in numbers: 30+ years of experience, 34 provinces of coverage supporting businesses across Indonesia, 6,5K active workers deployed, and 117 long-term partnerships built on trust.

Our journey began with people. Today, it's defined by the trust we've built through every operation we support.

OUR JOURNEY

Growing Through Every Partnership

Since 1995, every partnership has helped shape the way we work. From supporting day-to-day operations to becoming a trusted operational partner, our journey has always been driven by one commitment: helping businesses operate with greater consistency and confidence.

Building trust, people, and systems over time.

Gelatik company timeline from 1995 to today: founding in 1995, establishing PT Bina Tunas Bestari in 2006, strengthening operational systems from 2010, trusted through commitment from 2015, and recognition today as an established industry partner looking to expand beyond retail.

Sejak didirikan oleh Hadi dan Susie Suprapto, pada tahun 1995, visi kami tetap tidak berubah yaitu melayani klien kami sebagai perpanjangan tangan mereka, memberikan nilai terbaik uang melalui sistem operasi terbaiknya dan yang paling penting orang yang sangat berdedikasi.

Kami sangat percaya bahwa orang adalah aset penting utama kami, sehingga Pada Gelatik, kami terus mencari cara untuk mengembangkan orang-orang kami dalam hal keterampilan, pengetahuan dan sikap sementara pada saat yang sama menjaga suasana belajar bahagia.

Setidaknya penting untuk mendukung hasil terbaik adalah sumber daya fisik yang tepat serta peningkatan konstan sistem operasi kami untuk beradaptasi dengan praktek bisnis yang berubah cepat.

Kami mendapatkan kepercayaan dari klien setia kami untuk reputasi Anda dalam memberikan tanggung jawab dan komitmen.

Pada tahun 2006 kami mendirikan PT Bina Tunas Bestari, dikenal sebagai BTB sebagai afiliasi dengan tujuan menjamin kemerdekaan layanan kami dan kerahasiaan untuk klien kami.

Saat ini usaha bisnis utama kami adalah di bidang ritel, kedepannya, kami selalu berusaha untuk mengekspansi usaha di bidang lain.

Saat ini, Gelatik dikenal sebagai salah satu pelaku terpercaya di industri. Selama lebih dari 16 tahun, kami menjadi bagian aktif dan bekerja sama dengan berbagai klien besar melalui kinerja yang konsisten dan komitmen jangka panjang.

That journey continues today—through every operation we support and every partnership we build.

NATIONWIDE OPERATIONS

Consistent Operations,Wherever They're Needed.

As businesses grow, operational consistency becomes increasingly important. Our nationwide capability allows us to support operations across multiple locations while maintaining the same standards of quality, supervision, and execution.

Nationwide Operations with 34 Province Coverage

Consistent Operational Standards

Local Execution, Central Supervision

Map of Indonesia showing Gelatik's nationwide operations coverage

No matter where operations take place, our commitment to consistency remains the same.

Prepared People.Better Operations.

Reliable operations begin long before execution. They start with people who are carefully selected, properly prepared, and continuously supported to perform with consistency.

Recruit

We selectcarefully.

Prepare

We trainconsistently.

Support

We supervisecontinuously.

Improve

We monitorand learn.

No matter where operations take place, our commitment to consistency remains the same.

Built on StandardsYou Can Trust

Reliable operations require more than capable people. They require clear standards, consistent governance, and a commitment to doing things the right way every time.

Employment Compliance

Every workforce we deploy is managed in accordance with applicable employment regulations, helping businesses reduce risk while ensuring operational continuity.

Operational Standards

Clear procedures and consistent operating standards help maintain service quality across every location and every stage of execution.

Workforce Administration

From documentation to workforce management, every administrative process is handled with accuracy, transparency, and accountability.

Reporting & Accountability

Regular monitoring and structured reporting provide better visibility, enabling clients to make informed operational decisions with confidence.

Every solution is backed by the same structured process, professional supervision, and commitment to operational excellence.

Built for Long-TermPartnerships

Long-term partnerships are never built through promises. They are earned through consistent execution, reliable communication, and the confidence that every operation will be managed with the same standard—day after day.

Consistent Execution

Every operation is managed with the same level of preparation, supervision, and accountability.

Responsive Partnership

We work closely with our clients, responding quickly and collaborating to solve operational challenges.

Consistent Execution

Every operation is managed with the same level of preparation, supervision, and accountability.

Client Side

“Yang paling kami rasakan bekerjasama dengan Gelatik adalah konsistensi. Tim yang ditugaskan paham SOP dan bisa diandalkan, bahkan di situasi lapangan yang cukup dinamis.”

Hagia Azkiara, Brand Activation Lead

“Proses apply-nya gampang dan nggak ribet. Setelah diterima, aku langsung dapet arahan yang jelas sebelum mulai kerja.”

Rudy Hermanto

| Retail Staff

“Awalnya aku cuma ikut project, tapi dari situ aku dapet kesempatan lanjut ke project lain. Jadi ngerasa ada peluang berkembang.”

Amanda

| Retail Staff

For us, every successful operation is the beginning of a long-term partnership—not the end of a project.

What Our WorkSays About Us

The strongest proof of our work isn't found in what we say—it's reflected in the partnerships we've built, the operations we've supported, and the trust our clients continue to place in us.

“Gelatik has become a reliable operationalpartner, helping us maintain consistencyacross multiple locations.”

30 YearsExperience,Since

1993

Multi-IndustryExperience withActive WorkersDeployed

6,5 K Active

NationwideOperations with 34Province Coverage

34 Province

Long-TermPartnershipswith PartnersServed

117+ Client

Case Snapshot

SupportingNational RetailOperations

Gelatik has supported nationwide retail operations through structured workforce management and field supervision. "Gelatik has become a reliable operational partner that consistently delivers across multiple regions."

Trust isn't built overnight. It's earned through every operation, every partnership, and every commitment we keep.

When you can trust your operations, you can focus on growing your business

Kami percaya setiap kebutuhan operasional memiliki konteks yang berbeda. Mari mulai dengan memahami kebutuhan Anda, sebelum membahas solusi yang paling tepat.

Talk with Our Team

We believe the best operational solutions begin with the right conversation.